These terms and conditions govern all users of the Planet Peptide terms and conditions agreement and apply to all purchases made through planetpeptide.co, operated by Neos Bio, LLC DBA Planet Peptide. By accessing our website or placing an order you agree to be bound by these terms in full. If you do not agree with any part of these terms do not use this website or place an order.
Age Requirement
You must be at least 21 years of age to access this website and purchase our products. By placing an order you confirm that you are 21 years of age or older. Planet Peptide reserves the right to cancel any order where age verification raises concern.
Product Use Disclaimer
All products sold by Planet Peptide are intended strictly for laboratory in-vitro research purposes only. They are not intended for human or animal consumption, use as food additives, drugs, cosmetics, household chemicals, or any other non-research application.
Products sold on planetpeptide.co have not been evaluated by the US Food and Drug Administration. They are not approved to diagnose, treat, cure, prevent, or mitigate any disease or medical condition. The information provided on this website is for informational and educational purposes only and does not constitute medical advice.
Purchasers are solely responsible for ensuring all products are used in full compliance with applicable local, state, and federal laws and regulations. Products must be handled by qualified and properly trained research professionals who understand the associated hazards.
Payments
Planet Peptide accepts the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express) — charges appear on your statement as NEOS BIO, LLC
- Bank transfer — payable to NEOS BIO, LLC
- Cryptocurrency — accepted for added transaction privacy
Payments made after 4PM Eastern Time will be processed the next business day. Once payment is authorised and your order is placed changes or corrections cannot be made. Please retain your order confirmation for your records.
Chargeback Policy
Chargebacks are taken seriously. Any chargeback filed without first contacting us to resolve the issue at sales@planetpeptide.co will result in the account being added to our do-not-sell list. We reserve the right to pursue legal remedies for fraudulent chargebacks. Please contact us directly before initiating any dispute with your payment provider, we are committed to resolving all legitimate concerns promptly.
Orders and Availability
Planet Peptide reserves the right to correct any inaccuracies or typographical errors on the website at any time without liability. Product information, pricing, and availability are subject to change without notice. We reserve the right to cancel or refuse any order at our discretion.
Shipping and Returns
Orders placed Monday through Friday are dispatched the next business day from our Bradenton, Florida facility. For full details on delivery timeframes, temperature-controlled packaging, and international shipping refer to our Shipping and Return Policy.
Planet Peptide offers a 30-day return policy on unopened products. Returns must be pre-approved by contacting sales@planetpeptide.co before returning any item. Refunds are processed within 2 to 3 business days of receiving the approved return to the original payment method. Initial shipping charges are non-refundable.
Products that have been opened, handled, or used cannot be returned due to the sensitive nature of research chemicals and contamination risk.
Use of Our Website
Your use of planetpeptide.co is governed by these terms and our Privacy Policy. You may not modify, distribute, transmit, reproduce, publish, license, transfer, or sell any information, products, or services obtained from this website without our express written consent.
You may display, download, or print content for personal non-commercial use provided you do not modify the content or remove any proprietary notices.
Prohibited Uses
You agree not to use planetpeptide.co for any of the following:
- Purchasing products for human or animal consumption
- Reselling products obtained from our website
- Misrepresenting your identity, qualifications, or research purpose
- Submitting false or fraudulent orders
- Attempting to gain unauthorised access to our systems
- Violating any applicable local, state, or federal law
- Using our content for commercial purposes without written consent
Intellectual Property
All content on planetpeptide.co including text, images, logos, product descriptions, and research materials is the property of Neos Bio, LLC DBA Planet Peptide and is protected by applicable intellectual property laws. Unauthorised use, reproduction, or distribution of our content is strictly prohibited.
Customer Responsibility
By purchasing from Planet Peptide you confirm that you are a qualified researcher or represent a legitimate research institution. You acknowledge the risks associated with research chemicals and confirm that products will be used solely for lawful research purposes.
You agree to indemnify and hold Planet Peptide, Neos Bio LLC, its officers, directors, agents, and employees harmless from any claims, demands, expenses, losses, or liabilities arising from your handling, use, or distribution of our products or your violation of these terms.
Compliance and Warranty
Customers agree to properly test, use, and handle products purchased from Planet Peptide in accordance with all applicable laws and regulations. Products are not sterilised or tested for safety and efficacy in food, drug, medical device, cosmetic, or commercial applications.
Customers must independently verify all hazards and conduct necessary due diligence before use. The listing of any material on planetpeptide.co does not constitute a licence or recommendation for its use in infringement of any patent.
Security
We use industry-standard SSL encryption across planetpeptide.co to protect data transferred between your browser and our website. Sensitive transactions including checkout and account access are processed on secured pages. We implement regular security monitoring to protect your personal information.
Links to Third Party Websites
Links to external websites on planetpeptide.co are provided for convenience only. Planet Peptide does not endorse or control those sites and is not responsible for their content, accuracy, or any damages arising from their use. We encourage you to review the terms and privacy policies of any external sites you visit.
Website Availability
Planetpeptide.co is generally available 24 hours a day, 7 days a week. However we do not guarantee uninterrupted availability and the website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. Planet Peptide is not liable for any damages arising from website interruptions or unavailability.
Limitation of Liability
Planet Peptide and Neos Bio, LLC are not liable for any special, incidental, indirect, or consequential damages arising from the use or inability to use our products or website. Our total liability in any matter arising from these terms shall not exceed the amount paid for the specific order in question.
Force Majeure
Neos Bio, LLC DBA Planet Peptide is not liable for delays or failures in performance caused by circumstances beyond our reasonable control. This includes but is not limited to natural disasters, supply chain disruptions, carrier delays, customs processing delays, government actions, or other events outside our direct control.
Dispute Resolution
In the event of a dispute arising from these terms or any purchase made through planetpeptide.co, we encourage you to contact us directly at sales@planetpeptide.co to resolve the matter informally before pursuing any formal legal action. We are committed to resolving legitimate concerns promptly and fairly.
Governing Law
These terms and conditions are governed by the laws of the State of Florida, United States. You agree to comply with all applicable local, state, and federal laws in connection with your use of this website and purchase of our products.
Severability
If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary. The remaining provisions will continue in full force and effect.
Amendments
Planet Peptide reserves the right to update or modify these terms and conditions at any time. The last updated date at the top of this page indicates when changes were last made. Continued use of planetpeptide.co following any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
Complete Agreement
These terms and conditions, together with our Privacy Policy and Shipping and Return Policy, constitute the entire agreement between you and Planet Peptide regarding your use of this website and purchase of our products.
Contact Us
For any questions regarding these terms contact us directly:
Neos Bio, LLC DBA Planet Peptide 1201 6th Ave W, Suite 100 Bradenton, Florida 34205, United States Email: sales@planetpeptide.co Hours: Monday to Friday, 9AM to 5PM EST
Browse our full research peptide catalog on our homepage.
All products sold by Planet Peptide are intended strictly for research use only and are not for human consumption.