Privacy Policy

This privacy policy outlines how Neos Bio, LLC DBA Planet Peptide, operating at planetpeptide.co, collects, uses, stores, and protects the personal information of researchers and visitors. The Planet Peptide privacy policy applies to all interactions with our website, ordering system, and communication channels. By using planetpeptide.co you agree to the practices described below.

Last Updated: April 2026

Contact: sales@planetpeptide.co

Who We Are

Planet Peptide is operated by Neos Bio, LLC, a registered Florida limited liability company.

Business Name: Neos Bio, LLC DBA Planet Peptide Website: planetpeptide.co Address: 1201 6th Ave W, Suite 100, Bradenton, Florida 34205 Email: sales@planetpeptide.co Hours: Monday to Friday, 9AM to 5PM EST

Information We Collect

Log Files

Like most websites, planetpeptide.co uses log files to monitor site performance and improve user experience. Information collected in log files includes internet protocol (IP) addresses, browser type, internet service provider, date and time stamps, referring and exit pages, and number of clicks. This information is used to analyse trends, administer the site, and gather aggregate demographic information. Log file data is not linked to any personally identifiable information.

Cookies

Planetpeptide.co uses cookies to store visitor preferences, record user-specific information about pages accessed, and customise web page content based on browser type and settings. We use three categories of cookies:

Essential cookies — required for the website to function correctly
Analytics cookies — help us understand visitor behaviour in aggregate
Preference cookies — remember your settings for future visits

You may disable cookies through your individual browser options. Disabling essential cookies may affect website functionality. Detailed cookie management instructions are available through your browser’s support documentation.

Personal and Order Information

We collect personal information when you place an order, create an account, or contact us directly. This includes:

Full name and email address
Billing and shipping address
Purchasing records and order history
Shopping patterns and product preferences
Business type and research institution where provided

Payment Information

Payment transactions are processed through secure third-party payment processors. We do not store full credit card or banking details on our servers. All transactions are SSL encrypted and processed through PCI-compliant systems.

SMS and Mobile Communications

If you opt into our SMS messaging service you agree to receive recurring text messages from Planet Peptide through your wireless provider to the mobile number provided. Messages may include order updates, account alerts, and promotional offers.

You are not required to opt into SMS to make a purchase. Consent to SMS is not a condition of any purchase. Message and data rates may apply depending on your wireless provider plan.

To opt out of SMS at any time text STOP to [SMS NUMBER] or email sales@planetpeptide.co. You will receive one confirmation message and no further messages will be sent unless initiated by you. For SMS support contact sales@planetpeptide.co directly.

How We Use Your Information

We use collected information exclusively for the following purposes:

Processing and fulfilling research peptide orders
Sending order confirmations, tracking information, and dispatch notifications
Responding to customer inquiries and research support requests
Sending newsletters and promotional communications where you have opted in
Analysing website usage to improve functionality and content
Complying with applicable US federal and Florida state laws
Detecting and preventing fraudulent transactions

We do not sell, rent, or loan your personal information to third parties for marketing purposes. We do not partner with or use any third-party advertising or content delivery services.

How We Share Your Information

We share your information only in the following limited circumstances:

Shipping Partners Your name and delivery address are shared with FedEx, UPS, and USPS to fulfil your order and provide tracking information.

Payment Processors Payment data is handled by secure third-party processors. We do not have access to or store your full payment credentials.

Legal Requirements We may disclose information if required by law, court order, or government authority in compliance with applicable regulations.

Business Transfers In the event of a merger, acquisition, or asset sale your information may transfer as part of that transaction. You will be notified of any material change.

Email Communications

Planet Peptide may contact you with special offers, product updates, and information related to products you have purchased or browsed. If you wish to stop receiving email communications from us, click the unsubscribe link in any email or contact us directly at sales@planetpeptide.co and your details will be removed from our mailing list promptly.

Data Security

We use industry-standard encryption technologies when transferring and receiving data from visitors. Sensitive interactions including checkout and account access are handled on secured pages with SSL encryption. Our security measures include:

SSL encryption across all pages
PCI-compliant payment processing
Restricted internal access to personal data
Regular security monitoring and updates

While we implement robust security practices no method of internet transmission is 100% secure. We encourage strong passwords and confidential handling of your account credentials.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are retained for a minimum of seven years in compliance with US tax and business record-keeping requirements.

Your Privacy Rights

You have the following rights regarding your personal information held by Planet Peptide:

Access — Request a copy of the personal data we hold about you
Correction — Request correction of inaccurate or incomplete information
Deletion — Request deletion of your data subject to legal retention requirements
Objection — Object to certain uses of your information
Opt-out — Unsubscribe from marketing communications at any time

To exercise any of these rights contact us at sales@planetpeptide.co with the subject line “Privacy Request.” We will respond within 30 days.

California Privacy Rights — CCPA

If you are a California resident you have additional rights under the California Consumer Privacy Act. You have the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to opt out of the sale of personal information. Planet Peptide does not sell personal information. To submit a CCPA request contact sales@planetpeptide.co with the subject line “CCPA Request.”

Children’s Privacy

Planetpeptide.co is intended exclusively for qualified researchers and individuals aged 21 and over. We do not knowingly collect personal information from anyone under 21. If we become aware that we have inadvertently collected information from a minor we will delete it immediately. Contact sales@planetpeptide.co if you believe this has occurred.

Third Party Links

Our website may contain links to third-party platforms including research publications, laboratory resources, and scientific databases. We are not responsible for the privacy practices of those external websites and encourage you to review their policies independently.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or website operations. The last updated date at the top of this page indicates when the policy was last revised. Continued use of planetpeptide.co following any update constitutes acceptance of the revised policy. Material changes will be communicated by email where appropriate.

Contact Us

For any privacy-related questions, requests, or concerns contact us directly:

Neos Bio, LLC DBA Planet Peptide 1201 6th Ave W, Suite 100 Bradenton, Florida 34205, United States Email: sales@planetpeptide.co Hours: Monday to Friday, 9AM to 5PM EST

For questions about our research peptide catalog visit our homepage or browse our full research peptide shop.

All products sold by Planet Peptide are intended strictly for research use only and are not for human consumption.